Frequently Asked Questions
You may store any item you own in one of our storage units, providing it fits inside the space.
- Stolen goods
- Animals
- Humans
- Fresh food
- Flammable substances
- Chemicals
- Illegal goods
- Hazardous goods
- Explosive goods
- Firearms
Each storage unit is priced separately depending on the size of the unit and the duration of use required. All Storage Quest storage units are affordable. You can get a quote for more specific pricing information.
You’ll receive your unit number and an access code for the front gate as soon as your payment is received. Once you have your access code and unit number, you’ll be able to start moving your property into storage. When you enter your unique PIN code in the front gate, your unit alarm will be disarmed and the internal light will turn on. When you enter your PIN code into the gate upon your exit, the alarm will be re-armed and the light will turn off.
Choosing the right size depends on what you plan to store. For personal storage, our team can help you estimate the ideal unit size based on your belongings. We also offer a handy online space calculator and space estimator to assist with your decision-making.
Yes, you can upgrade or downgrade your unit based on your needs. Simply contact our team at Storage Quest Deer Park, and we’ll assist you with the transition.
Yes! We offer secure vehicle storage for cars, boats, trailers, and more. Our facility has wide driveways and convenient drive-up access, making it easy to park your vehicle and retrieve it when needed.
Yes, we offer dedicated storage for tradespeople who need a secure place to store tools, equipment, and materials. With wide driveways and convenient access, you’ll have no trouble getting in and out with your gear.
You’re the only person who can access your storage unit.
Storage Quest has the highest security measures, including CCTV surveillance and unique PIN access to the security gate.
Storage Quest storage units are accessible from 7:30am – 9pm, 7 days a week.
All Deer Park Storage Quest units are cleaned regularly and as frequently as possible, providing a safe and pest free environment. To prevent pests, make sure you check each item thoroughly before moving it into your unit. To prevent attracting vermin, don’t store any foodstuffs or animal foods, including seeds, pellets and hay.
In addition to our 24/7 CCTV surveillance, each unit has its own unique PIN access for added security. Only you and authorised individuals will have access to your unit, and the gate and unit alarms help ensure everything stays secure.
Absolutely! Our business storage options are designed to cater to your needs, whether you’re storing inventory, equipment, or documents. Our drive-up access makes it easy for you to load and unload stock quickly.
We understand life can get busy. If your payment is overdue, we’ll send you reminders. After a period of non-payment, there may be a late fee or other actions taken in accordance with our terms and conditions. Please contact us if you’re experiencing payment issues—we’re here to help.
